Step 7 - Go to Account Name and Sync Settings.You normally only need to do this the first time you encounter a new version of Microsoft Office - after that, your settings should be remembered.Follow this guide to set up your email account with IMAP in Outlook 2016 or 2019. It should now open with all your normal settings. Click OK and close the Control Panel windows, then launch Outlook again. If there is more than one of them, choose the most recent - which will be the one with the highest number at the end.ĥ. Click the Show profiles button and select the option to "Always use this profile" and from the drop-down list, select "BACKUP OF Sussex Exchange". Go to User Accounts and then Mail (32-bit)Ĥ. Close Outlook and then go to the Windows start button and click on Control Panel.ģ. When you are see an Outlook window prompting you to set up a new profile, just follow the process through, entering your email address when prompted, until Outlook opens.Ģ. It's not possible to change this behaviour but there is a relatively quick workaround:ġ. Instead of using your normal settings, Outlook will always set up a new profile for you. This can happen for example when a member of staff, who normally uses a PC in their office, logs in to a student computer. This happens when you use Outlook on a computer which has a slightly different version of Microsoft Office.
In some circumstances, when you log in to a different computer, Outlook will ignore your normal settings and try to set up a new profile for you.
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